feat: WhatsApp promociones — fechas en español, status webhook y analytics inspector

- Corrige formato de fechas a español con Carbon isoFormat('D [de] MMMM')
- Webhook procesa statuses de Meta (delivered/read/failed) y actualiza pivot alumno_promocion
- Analytics: nuevas métricas de entregados/leídos, embudo de entrega, filtro por tipo
- Inspector de payload raw por log con modal y botón copiar

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>

.claude/settings.local.json

@@ -20,7 +20,10 @@
       "Bash(php -l app/Models/Entrega.php)",
       "Bash(php -l app/Livewire/GrupoDocente.php)",
       "Bash(composer require *)",
-      "Bash(Select-String -Pattern \"entrega|Entrega\" -Context 0,0)"
+      "Bash(Select-String -Pattern \"entrega|Entrega\" -Context 0,0)",
+      "Bash(php -l app/Services/WhatsAppService.php)",
+      "Bash(php -l app/Http/Controllers/WhatsAppWebhookController.php)",
+      "Bash(php -l app/Http/Controllers/WhatsAppAnalyticsController.php)"
     ]
   }
 }

app/Http/Controllers/WhatsAppAnalyticsController.php

@@ -37,12 +37,21 @@ class WhatsAppAnalyticsController extends Controller
             $query->where('created_at', '<=', $request->fecha_hasta . ' 23:59:59');
         }
 
-        $enviados  = (clone $query)->where('tipo', 'enviado')->count();
+        // Métricas siempre sobre todos los tipos (sin filtro de tipo)
-        $fallidos  = (clone $query)->where('tipo', 'error')->count();
+        $enviados   = (clone $query)->where('tipo', 'enviado')->count();
-        $optOuts   = (clone $query)->where('tipo', 'opt_out')->count();
+        $fallidos   = (clone $query)->where('tipo', 'error')->count();
-        $recibidos = (clone $query)->where('tipo', 'recibido')->count();
+        $optOuts    = (clone $query)->where('tipo', 'opt_out')->count();
+        $recibidos  = (clone $query)->where('tipo', 'recibido')->count();
+        $entregados = (clone $query)->where('tipo', 'status_delivered')->count();
+        $leidos     = (clone $query)->where('tipo', 'status_read')->count();
 
-        $logsRecientes = (clone $query)
+        // El filtro de tipo solo aplica al listado de logs
+        $logsQuery = clone $query;
+        if ($request->filled('tipo')) {
+            $logsQuery->where('tipo', $request->tipo);
+        }
+
+        $logsRecientes = $logsQuery
             ->with('alumno.alumnos')
             ->latest('created_at')
             ->paginate(20);
@@ -52,7 +61,7 @@ class WhatsAppAnalyticsController extends Controller
         })->latest()->get();
 
         return view('promocion.analytics', compact(
-            'enviados', 'fallidos', 'optOuts', 'recibidos',
+            'enviados', 'fallidos', 'optOuts', 'recibidos', 'entregados', 'leidos',
             'logsRecientes', 'planteles', 'promociones'
         ));
     }

app/Http/Controllers/WhatsAppWebhookController.php

@@ -7,6 +7,7 @@ use App\Models\Alumno;
 use App\Models\WhatsappLog;
 use App\Services\WhatsAppService;
 use Illuminate\Http\Request;
+use Illuminate\Support\Facades\DB;
 use Illuminate\Support\Facades\Log;
 
 class WhatsAppWebhookController extends Controller
@@ -37,6 +38,13 @@ class WhatsAppWebhookController extends Controller
             $value   = $changes['value']     ?? null;
             $message = $value['messages'][0] ?? null;
 
+            // Procesar status updates (entregado/leído/fallido) de Meta
+            if (!empty($value['statuses'])) {
+                foreach ($value['statuses'] as $status) {
+                    $this->procesarStatus($status, $payload);
+                }
+            }
+
             if (!$message) {
                 return response()->json(['status' => 'ok']);
             }
@@ -113,4 +121,34 @@ class WhatsAppWebhookController extends Controller
 
         return false;
     }
+
+    private function procesarStatus(array $status, array $payload): void
+    {
+        $mensajeId   = $status['id']           ?? null;
+        $estadoMeta  = $status['status']       ?? null; // sent, delivered, read, failed
+        $telefono    = $status['recipient_id'] ?? null;
+        $alumno      = $this->alumnoPorTelefono($telefono);
+
+        WhatsappLog::create([
+            'alumno_id' => $alumno?->id,
+            'telefono'  => $telefono,
+            'tipo'      => 'status_' . $estadoMeta,
+            'mensaje'   => "Acuse de {$estadoMeta} para mensaje {$mensajeId}",
+            'payload'   => $payload,
+        ]);
+
+        // Actualizar pivot alumno_promocion cuando hay confirmación de entrega o lectura
+        if ($mensajeId && in_array($estadoMeta, ['delivered', 'read', 'failed'])) {
+            $nuevoStatus = match($estadoMeta) {
+                'delivered' => 'entregado',
+                'read'      => 'leido',
+                'failed'    => 'fallido',
+                default     => $estadoMeta,
+            };
+
+            DB::table('alumno_promocion')
+                ->where('whatsapp_mensaje_id', $mensajeId)
+                ->update(['status_envio' => $nuevoStatus]);
+        }
+    }
 }

app/Jobs/EnviarPromocionJob.php

@@ -48,7 +48,8 @@ class EnviarPromocionJob implements ShouldQueue
         }
 
         try {
-            $mensajeId = $whatsapp->enviarPromocion($telefono, $this->promocion);
+            $nombre    = $this->alumno->alumnos()->first()?->name ?? 'estudiante';
+            $mensajeId = $whatsapp->enviarPromocion($telefono, $this->promocion, $nombre);
         } catch (\RuntimeException $e) {
             WhatsappLog::create([
                 'alumno_id' => $this->alumno->id,

app/Services/WhatsAppService.php

@@ -31,36 +31,48 @@ class WhatsAppService
         $this->apiUrl  = "https://graph.facebook.com/v19.0/{$this->phoneId}/messages";
     }
 
-    public function enviarTemplate(string $telefono, string $templateName, array $parametros = []): ?string
+    public function enviarTemplate(string $telefono, string $templateName, array $parametros = [], ?string $imagenUrl = null): ?string
-    {
+{
-        $components = [];
+    $components = [];
 
-        if (!empty($parametros)) {
+    if ($imagenUrl) {
-            $components[] = [
+        $components[] = [
-                'type'       => 'body',
+            'type'       => 'header',
-                'parameters' => array_map(fn($p) => ['type' => 'text', 'text' => $p], $parametros),
+            'parameters' => [
-            ];
+                [
-        }
+                    'type'  => 'image',
-
+                    'image' => ['link' => $imagenUrl],
-        $response = Http::withToken($this->token)->post($this->apiUrl, [
+                ]
-            'messaging_product' => 'whatsapp',
-            'to'                => $this->normalizarTelefono($telefono),
-            'type'              => 'template',
-            'template'          => [
-                'name'       => $templateName,
-                'language'   => ['code' => 'es_MX'],
-                'components' => $components,
             ],
-        ]);
+        ];
-
-        if ($response->failed()) {
-            Log::error('WhatsApp template error', ['telefono' => $telefono, 'response' => $response->json()]);
-            return null;
-        }
-
-        return $response->json('messages.0.id');
     }
 
+    if (!empty($parametros)) {
+        $components[] = [
+            'type'       => 'body',
+            'parameters' => array_map(fn($p) => ['type' => 'text', 'text' => $p], $parametros),
+        ];
+    }
+
+    $response = Http::withToken($this->token)->post($this->apiUrl, [
+        'messaging_product' => 'whatsapp',
+        'to'                => $this->normalizarTelefono($telefono),
+        'type'              => 'template',
+        'template'          => [
+            'name'       => $templateName,
+            'language'   => ['code' => 'es_MX'],
+            'components' => $components,
+        ],
+    ]);
+
+    if ($response->failed()) {
+        Log::error('WhatsApp template error', ['telefono' => $telefono, 'response' => $response->json()]);
+        return null;
+    }
+
+    return $response->json('messages.0.id');
+}
+
     /*public function enviarPromocion(string $telefono, Promocion $promocion): string
     {
         $payload = [
@@ -94,23 +106,27 @@ class WhatsAppService
         return $response->json('messages.0.id');
     }*/
 
-    public function enviarPromocion(string $telefono, Promocion $promocion): string
+public function enviarPromocion(string $telefono, Promocion $promocion, string $nombre = ''): string
 {
-    $response = Http::withToken($this->token)->post($this->apiUrl, [
+    $codigo = 'PROMO-' . strtoupper(substr(md5($promocion->id . $telefono), 0, 6));
-        'messaging_product' => 'whatsapp',
-        'to'                => $this->normalizarTelefono($telefono),
-        'type'              => 'template',
-        'template'          => [
-            'name'     => 'hello_world',
-            'language' => ['code' => 'en_US'],
-        ],
-    ]);
 
-    if ($response->failed()) {
+    $mensajeId = $this->enviarTemplate(
-        throw new \RuntimeException($response->body());
+        $telefono,
+        'promocion_laravel',
+        [
+            $nombre,
+            $promocion->fecha_inicio->locale('es')->isoFormat('D [de] MMMM'),
+            $promocion->fecha_fin->locale('es')->isoFormat('D [de] MMMM'),
+            $codigo,
+        ],
+        $promocion->imagenUrl()
+    );
+
+    if (!$mensajeId) {
+        throw new \RuntimeException('No se pudo enviar la plantilla');
     }
 
-    return $response->json('messages.0.id');
+    return $mensajeId;
 }
 
     public function procesarOptOut(string $telefono): void

resources/views/promocion/analytics.blade.php

@@ -7,7 +7,7 @@
 
     {{-- Tarjetas de métricas --}}
     <div class="row mb-4">
-        <div class="col-xl-3 col-md-6 mb-4">
+        <div class="col-xl-2 col-md-4 mb-4">
             <div class="card border-left-success shadow h-100 py-2">
                 <div class="card-body">
                     <div class="row no-gutters align-items-center">
@@ -15,15 +15,41 @@
                             <div class="text-xs font-weight-bold text-success text-uppercase mb-1">Enviados</div>
                             <div class="h5 mb-0 font-weight-bold text-gray-800">{{ number_format($enviados) }}</div>
                         </div>
-                        <div class="col-auto">
+                        <div class="col-auto"><i class="fas fa-paper-plane fa-2x text-gray-300"></i></div>
-                            <i class="fas fa-paper-plane fa-2x text-gray-300"></i>
-                        </div>
                     </div>
                 </div>
             </div>
         </div>
 
-        <div class="col-xl-3 col-md-6 mb-4">
+        <div class="col-xl-2 col-md-4 mb-4">
+            <div class="card border-left-primary shadow h-100 py-2">
+                <div class="card-body">
+                    <div class="row no-gutters align-items-center">
+                        <div class="col mr-2">
+                            <div class="text-xs font-weight-bold text-primary text-uppercase mb-1">Entregados</div>
+                            <div class="h5 mb-0 font-weight-bold text-gray-800">{{ number_format($entregados) }}</div>
+                        </div>
+                        <div class="col-auto"><i class="fas fa-check-double fa-2x text-gray-300"></i></div>
+                    </div>
+                </div>
+            </div>
+        </div>
+
+        <div class="col-xl-2 col-md-4 mb-4">
+            <div class="card border-left-info shadow h-100 py-2" style="border-left-color:#00b2ff!important">
+                <div class="card-body">
+                    <div class="row no-gutters align-items-center">
+                        <div class="col mr-2">
+                            <div class="text-xs font-weight-bold text-uppercase mb-1" style="color:#00b2ff">Leídos</div>
+                            <div class="h5 mb-0 font-weight-bold text-gray-800">{{ number_format($leidos) }}</div>
+                        </div>
+                        <div class="col-auto"><i class="fas fa-eye fa-2x text-gray-300"></i></div>
+                    </div>
+                </div>
+            </div>
+        </div>
+
+        <div class="col-xl-2 col-md-4 mb-4">
             <div class="card border-left-info shadow h-100 py-2">
                 <div class="card-body">
                     <div class="row no-gutters align-items-center">
@@ -31,15 +57,13 @@
                             <div class="text-xs font-weight-bold text-info text-uppercase mb-1">Recibidos</div>
                             <div class="h5 mb-0 font-weight-bold text-gray-800">{{ number_format($recibidos) }}</div>
                         </div>
-                        <div class="col-auto">
+                        <div class="col-auto"><i class="fas fa-inbox fa-2x text-gray-300"></i></div>
-                            <i class="fas fa-inbox fa-2x text-gray-300"></i>
-                        </div>
                     </div>
                 </div>
             </div>
         </div>
 
-        <div class="col-xl-3 col-md-6 mb-4">
+        <div class="col-xl-2 col-md-4 mb-4">
             <div class="card border-left-danger shadow h-100 py-2">
                 <div class="card-body">
                     <div class="row no-gutters align-items-center">
@@ -47,15 +71,13 @@
                             <div class="text-xs font-weight-bold text-danger text-uppercase mb-1">Fallidos</div>
                             <div class="h5 mb-0 font-weight-bold text-gray-800">{{ number_format($fallidos) }}</div>
                         </div>
-                        <div class="col-auto">
+                        <div class="col-auto"><i class="fas fa-exclamation-triangle fa-2x text-gray-300"></i></div>
-                            <i class="fas fa-exclamation-triangle fa-2x text-gray-300"></i>
-                        </div>
                     </div>
                 </div>
             </div>
         </div>
 
-        <div class="col-xl-3 col-md-6 mb-4">
+        <div class="col-xl-2 col-md-4 mb-4">
             <div class="card border-left-warning shadow h-100 py-2">
                 <div class="card-body">
                     <div class="row no-gutters align-items-center">
@@ -63,15 +85,48 @@
                             <div class="text-xs font-weight-bold text-warning text-uppercase mb-1">Opt-Outs</div>
                             <div class="h5 mb-0 font-weight-bold text-gray-800">{{ number_format($optOuts) }}</div>
                         </div>
-                        <div class="col-auto">
+                        <div class="col-auto"><i class="fas fa-ban fa-2x text-gray-300"></i></div>
-                            <i class="fas fa-ban fa-2x text-gray-300"></i>
-                        </div>
                     </div>
                 </div>
             </div>
         </div>
     </div>
 
+    @if($enviados > 0)
+    {{-- Barra de progreso del embudo de entrega --}}
+    <div class="card shadow mb-4">
+        <div class="card-header py-3">
+            <h6 class="m-0 font-weight-bold text-primary">
+                <i class="fas fa-funnel-dollar mr-1"></i> Embudo de entrega
+            </h6>
+        </div>
+        <div class="card-body">
+            <div class="mb-1 d-flex justify-content-between small font-weight-bold">
+                <span>Enviados</span><span>{{ $enviados }}</span>
+            </div>
+            <div class="progress mb-3" style="height:20px">
+                <div class="progress-bar bg-success" style="width:100%">100%</div>
+            </div>
+            @if($entregados > 0)
+            <div class="mb-1 d-flex justify-content-between small font-weight-bold">
+                <span>Entregados</span><span>{{ $entregados }} ({{ round($entregados/$enviados*100) }}%)</span>
+            </div>
+            <div class="progress mb-3" style="height:20px">
+                <div class="progress-bar bg-primary" style="width:{{ round($entregados/$enviados*100) }}%">{{ round($entregados/$enviados*100) }}%</div>
+            </div>
+            @endif
+            @if($leidos > 0)
+            <div class="mb-1 d-flex justify-content-between small font-weight-bold">
+                <span>Leídos</span><span>{{ $leidos }} ({{ round($leidos/$enviados*100) }}%)</span>
+            </div>
+            <div class="progress mb-1" style="height:20px">
+                <div class="progress-bar" style="width:{{ round($leidos/$enviados*100) }}%; background:#00b2ff">{{ round($leidos/$enviados*100) }}%</div>
+            </div>
+            @endif
+        </div>
+    </div>
+    @endif
+
     {{-- Filtros --}}
     <div class="card shadow mb-4">
         <div class="card-header py-3 d-flex align-items-center justify-content-between">
@@ -106,6 +161,15 @@
                         @endforeach
                     </select>
                 </div>
+                <div class="form-group mr-3 mb-2">
+                    <label class="mr-2 font-weight-bold">Tipo</label>
+                    <select name="tipo" class="form-control form-control-sm">
+                        <option value="">Todos</option>
+                        @foreach(['enviado','recibido','error','opt_out','status_sent','status_delivered','status_read','status_failed'] as $t)
+                            <option value="{{ $t }}" {{ request('tipo') === $t ? 'selected' : '' }}>{{ $t }}</option>
+                        @endforeach
+                    </select>
+                </div>
                 <div class="form-group mr-3 mb-2">
                     <label class="mr-2 font-weight-bold">Desde</label>
                     <input type="date" name="fecha_desde" class="form-control form-control-sm"
@@ -128,10 +192,11 @@
 
     {{-- Logs recientes --}}
     <div class="card shadow mb-4">
-        <div class="card-header py-3">
+        <div class="card-header py-3 d-flex align-items-center justify-content-between">
             <h6 class="m-0 font-weight-bold text-primary">
                 <i class="fas fa-list mr-1"></i> Logs recientes
             </h6>
+            <span class="small text-muted">Haz clic en <i class="fas fa-code"></i> para ver el payload raw del webhook</span>
         </div>
         <div class="card-body">
             <div class="table-responsive">
@@ -141,29 +206,34 @@
                             <th style="width:50px">#</th>
                             <th>Prospecto</th>
                             <th style="width:110px">Teléfono</th>
-                            <th style="width:90px" class="text-center">Tipo</th>
+                            <th style="width:120px" class="text-center">Tipo</th>
                             <th>Mensaje</th>
                             <th style="width:80px">Media</th>
                             <th style="width:140px">Fecha</th>
+                            <th style="width:50px" class="text-center">JSON</th>
                         </tr>
                     </thead>
                     <tbody>
                         @forelse($logsRecientes as $log)
                             @php
                                 $user = $log->alumno?->alumnos->first();
-                                $badge = match($log->tipo) {
+                                $badge = match(true) {
-                                    'enviado'  => 'success',
+                                    $log->tipo === 'enviado'          => 'success',
-                                    'recibido' => 'info',
+                                    $log->tipo === 'recibido'         => 'info',
-                                    'opt_out'  => 'warning',
+                                    $log->tipo === 'opt_out'          => 'warning',
-                                    'error'    => 'danger',
+                                    $log->tipo === 'error'            => 'danger',
-                                    default    => 'secondary',
+                                    $log->tipo === 'status_delivered' => 'primary',
+                                    $log->tipo === 'status_read'      => 'info',
+                                    $log->tipo === 'status_sent'      => 'secondary',
+                                    $log->tipo === 'status_failed'    => 'danger',
+                                    default                           => 'secondary',
                                 };
                             @endphp
                             <tr>
                                 <td>{{ $log->id }}</td>
                                 <td>
                                     @if($user)
-                                        {{ $user->name }} {{ $user->apellidoPaterno }}
+                                        {{ $user->name }} {{ $user->apellidoPaterno ?? '' }}
                                     @else
                                         <span class="text-muted">—</span>
                                     @endif
@@ -183,10 +253,22 @@
                                     @endif
                                 </td>
                                 <td class="small">{{ $log->created_at?->format('d/m/Y H:i') }}</td>
+                                <td class="text-center">
+                                    @if($log->payload)
+                                        <button type="button" class="btn btn-xs btn-outline-secondary btn-payload"
+                                                data-id="{{ $log->id }}"
+                                                data-payload="{{ htmlspecialchars(json_encode($log->payload, JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE), ENT_QUOTES) }}"
+                                                title="Ver payload">
+                                            <i class="fas fa-code"></i>
+                                        </button>
+                                    @else
+                                        —
+                                    @endif
+                                </td>
                             </tr>
                         @empty
                             <tr>
-                                <td colspan="7" class="text-center text-muted py-3">Sin registros.</td>
+                                <td colspan="8" class="text-center text-muted py-3">Sin registros.</td>
                             </tr>
                         @endforelse
                     </tbody>
@@ -199,4 +281,55 @@
     </div>
 
 </div>
+
+{{-- Modal inspector de payload --}}
+<div class="modal fade" id="payloadModal" tabindex="-1" role="dialog">
+    <div class="modal-dialog modal-lg modal-dialog-scrollable" role="document">
+        <div class="modal-content">
+            <div class="modal-header">
+                <h5 class="modal-title">
+                    <i class="fas fa-code mr-1"></i> Payload del webhook
+                    <small class="text-muted ml-2" id="payloadLogId"></small>
+                </h5>
+                <button type="button" class="close" data-dismiss="modal">
+                    <span>&times;</span>
+                </button>
+            </div>
+            <div class="modal-body p-0">
+                <div class="d-flex justify-content-end p-2 border-bottom bg-light">
+                    <button type="button" class="btn btn-xs btn-outline-secondary" id="btnCopyPayload">
+                        <i class="fas fa-copy mr-1"></i> Copiar
+                    </button>
+                </div>
+                <pre id="payloadContent" class="m-0 p-3" style="background:#1e1e1e;color:#d4d4d4;font-size:12px;max-height:500px;overflow:auto;border-radius:0 0 4px 4px"></pre>
+            </div>
+        </div>
+    </div>
+</div>
+
+@push('scripts')
+<script>
+document.querySelectorAll('.btn-payload').forEach(function(btn) {
+    btn.addEventListener('click', function() {
+        var payload = this.getAttribute('data-payload');
+        var id = this.getAttribute('data-id');
+        document.getElementById('payloadLogId').textContent = '#' + id;
+        document.getElementById('payloadContent').textContent = payload;
+        $('#payloadModal').modal('show');
+    });
+});
+
+document.getElementById('btnCopyPayload').addEventListener('click', function() {
+    var text = document.getElementById('payloadContent').textContent;
+    navigator.clipboard.writeText(text).then(function() {
+        var btn = document.getElementById('btnCopyPayload');
+        btn.innerHTML = '<i class="fas fa-check mr-1"></i> Copiado';
+        setTimeout(function() {
+            btn.innerHTML = '<i class="fas fa-copy mr-1"></i> Copiar';
+        }, 2000);
+    });
+});
+</script>
+@endpush
+
 @endsection